Terms and Conditions

Projects start with an agreed scope

Before we begin, we agree with you in writing (usually by email) the scope of the work, the deliverables, the timeline and the price. The turnaround times on our services page are typical times; the timeline in your quote is the one that applies.

Your materials

You confirm that you have the right to share the files and data you send us, and that they are accurate to the best of your knowledge. Results depend on the inputs we receive.

Payment

Prices and payment terms, including any advance, are stated in your quote. Cancellations and refunds follow our Refund and Cancellation Policy.

Our responsibility for every analysis

We take full responsibility for every analysis we perform. We stand behind our methods and results, and they can be checked and challenged anywhere. If a result we delivered is questioned, we explain how it was produced. If it turns out to be wrong because of an error on our side, we correct it and rerun the affected work at no charge.

Who owns the results

Once a project is paid for, the data, figures and reports we deliver belong to you. We keep a copy for our records so that we can answer your questions later, and we never publish it or reuse it without your written permission.

Confidentiality

Everything you send us and everything we produce for you is confidential, as described in our Privacy Policy. We will sign a non-disclosure agreement if you need one.

Publishing your work

We help researchers publish their research. How BioInfoX is acknowledged in your paper or thesis, if at all, is agreed with you. Decisions on acceptance belong to journals and examiners.

Trainings

Trainings are held online, live on Google Meet, for participants based in Pakistan. Fees, dates and what each program includes are listed on the training page and in the registration message. Certificates are issued to participants who complete the program.

Limits of liability

For any project, our liability is limited to correcting the work or refunding the fee you paid for it. We are not liable for losses caused by inputs we were given, or by uses of the results beyond the agreed scope.

Using this website

The information on this website is provided for general information (see the Disclaimer). Please do not copy or reuse its content except as allowed in the copyright notice below.

Copyright notice

© 2026 BioInfoX (SMC-Private) Limited. All rights reserved. The text, design, logo, 3D scenes and graphs on this website belong to BioInfoX unless stated otherwise. The structures, data and typeface we use from others are listed, with their licences, on the credits page.

You may quote short passages with a link to this website. For any other use, ask us first at info@bioinfoxlab.org.

Governing law

These terms are governed by the laws of Pakistan, and the courts at Lahore have jurisdiction.

Changes to these terms

We may update these terms; the version on this page on the date of your quote applies to your project. Questions: info@bioinfoxlab.org.